Frequently Asked Questions
Find answers to common questions about our software development, remote tech outsourcing, IT support, and registration processes.
For most projects we can kick off within 3β5 business days of signing the agreement and receiving the deposit. Complex enterprise projects may require a short scoping phase first.
Absolutely. We work with clients globally. All communication happens via email, video calls, and project management tools β location is no barrier.
We require a 50% deposit before work begins, and the remaining 50% is due on project delivery. For ongoing retainer services, we invoice monthly in advance.
We develop native applications for Android and iOS using Kotlin, Swift, and cross-platform frameworks like Flutter and React Native. We handle store listings and publishing.
Yes. Our standard website and application development process always begins with custom UI/UX design wireframes and interactive prototypes in Figma for client sign-off.
We guide businesses through achieving Dun & Bradstreet registration, DUNS numbers, and optimization of business credibility profiles required for government contracts and credit lines.
Every remote developer, UI/UX designer, and IT agent undergoes rigorous live technical coding tests, communication screening, and professional background checks.
Our remote workers synchronize their working hours to your timezone to enable real-time team collaboration, standups, and integration with your Slack or Teams tools.
Our support operations desk is online 24/7/365. Support tickets can be submitted via email or portal, and we provide guaranteed response SLAs for critical system issues.
All delivered projects come with a 30-day bug fix warranty. We also offer ongoing maintenance, cloud hosting support, and security patch retainers to keep systems optimized.
Still Have Questions?
If you can't find what you're looking for, feel free to contact our support desk directly. We respond within 24 hours.