Privacy Policy
Last updated: June 2026 · Effective immediately upon posting
1. Introduction
BuildNet ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of personal information: • Personal identification information: name, email address, phone number, and company name — provided voluntarily when you contact us or request a quote. • Project information: details you share about your project, goals, and budget. • Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs — collected automatically via analytics tools. • Communication records: emails, chat transcripts, and messages exchanged with our team. We do not collect sensitive personal data (health, financial account numbers, government IDs) unless explicitly required for a specific service.
3. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide requested services • Deliver and manage our IT, development, design, and training services • Send service updates, project status communications, and invoices • Improve our website, services, and user experience • Send relevant newsletters or updates (only with your consent — you may unsubscribe at any time) • Comply with legal obligations We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Cookies
Our website uses cookies to enhance your browsing experience. Types of cookies we use: • Essential cookies: Required for the website to function properly. • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). • Preference cookies: Remember your settings and preferences. You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. By continuing to use our site, you consent to our use of cookies as described here.
5. Third-Party Services
We may use third-party services including: • Google Analytics (website usage analytics) • Contact form providers • Email marketing platforms (for newsletter subscribers) • Cloud hosting providers These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Each third party has their own privacy policy governing their data practices.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Generally: • Contact inquiries: retained for 3 years • Active client data: retained for the duration of the engagement plus 5 years • Financial records: retained for 7 years as required by tax law • Newsletter subscribers: retained until unsubscribed You may request deletion of your data at any time by contacting us.
7. Your Rights (GDPR & Privacy Rights)
Depending on your location, you may have the following rights regarding your personal data: • Right to Access: Request a copy of the personal data we hold about you. • Right to Rectification: Request correction of inaccurate or incomplete data. • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data. • Right to Data Portability: Receive your data in a structured, machine-readable format. • Right to Object: Object to processing of your data for certain purposes. • Right to Restrict Processing: Request that we limit how we use your data. To exercise any of these rights, contact us at privacy@buildnet.tech. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include: • SSL/TLS encryption for all data transmitted between your browser and our servers • Access controls limiting who can view personal data • Regular security reviews and vulnerability assessments • Secure, encrypted data storage While we strive to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your information.
9. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@buildnet.tech and we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by: • Posting the updated policy on this page with a revised "Last Updated" date • Sending an email notification to active clients and newsletter subscribers We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: supportteam@buildnet.com We aim to respond to all privacy-related enquiries within 5 business days.